Sold Out
Rosie the Rose Fairy Pot Hanger
£5.99
Sold Out
Fairy Window - Bluebell
£7.99
Pixie Pete Musician
Regular price £5.99/
Tax included.
Pixie Pete rakes leaves in the garden and knows a magic trick or two!
When the Pixie Band needed a piano, he knew just what to do.
He watched an Accordion player and learned how it was done.
When it came time for folk songs and dancing, Pete joined in the fun.
The Pixies have formed a band!
Pete has put down the rake he usually holds and has picked up an accordion, to play and sing with his pixie friends.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside he will weather with time which only adds to his character.
Please see our matching Pixie items in store!
Size:: H: 12cm W: 7cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pip Musician
Regular price £5.99/
Tax included.
Pixie Pip makes houses out of toadstools every working day.
As a member of the Pixie Band, the Guitar is his favourite instrument to play.
He taps his feet, and can strum and pick and pluck the strings.
As a singer, he can also accompany himself when he sings.
The Pixies have formed a band!
Pip has put down the toadstool he usually holds and has picked up a guitar, to play and sing with his pixie friends.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside he will weather with time which only adds to his character.
Please see our matching Pixie items in store!
Size:: H: 12cm W: 7cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Petal Musician
Regular price £5.99/
Tax included.
Petal got her name because she's the expert at planting flowers.
In the Pixie Band, she plays the triangle and practices for hours.
People might think percussion is easy, to make a sound just like a bell,
But striking the note at the right time is vital and Petal does it so well.
The Pixies have formed a band!
Petal has put down the flower she usually holds and has picked up a triangle, to play percussion with her pixie friends.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Pixie items in store!
Size:: H: 12cm W: 7cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Honey the Sunflower Fairy Pot Stake
Regular price £5.99/
Tax included.
Honey is our sunflower fairy with a happy smiley face
She watches as the real sunflower grows at such a pace
But fairies don't get bigger, so Honey has to stay so small
She's tiny as a petal, only nine centimetres tall.
The Fairies That Love Flowers love to fly around the gardens and flowerbeds helping their favourite flowers to grow.
Perfect for bringing some extra colour to your garden in the Autumn, marking out vegetable plots or reminding us of sunnier days ahead.
Plant your pot stake inside or out for a splash of colour and fun the fairies bring.
Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Honey is one of our beloved Fairies That Love Flowers - can you name them all?
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
H: 45cm x W:10cm x D: 10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Rosie the Rose Fairy Toadstool Stake
Regular price £11.99/
Tax included.
Rosie knows that roses are the favourite gift of love,
Her dress in lots of colours, fits like a perfect glove.
Rosebuds give a fragrance immediately they bloom,
if you can't see Rosie, you may still smell her perfume!
Meet Rosie - our Rose Fairy, atop a decorative toadstool stake.
Perfect for bringing some extra colour to your garden in the Autumn, marking out vegetable plots and borders or reminding us that sunnier days are ahead.
Plant your toadstool stake inside or out for a splash of colour and fun the fairies bring.
Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Rosie is one of our beloved Fairies That Love Flowers - can you name them all?
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
H: 34cm x W:9cm x D: 9cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Honey the Sunflower Fairy Toadstool Stake
Regular price £11.99/
Tax included.
Honey is our sunflower fairy with a happy smiley face
She watches as the real sunflower grows at such a pace
But fairies don't get bigger, so Honey has to stay so small
She's tiny as a petal, only nine centimetres tall.
Meet Honey - our Sunflower Fairy, atop a decorative toadstool stake.
Perfect for bringing some extra colour to your garden in the Autumn, marking out vegetable plots or reminding us of sunnier days ahead.
Plant your toadstool stake inside or out for a splash of colour and fun the fairies bring.
Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Honey is one of our beloved Fairies That Love Flowers - can you name them all?
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
H: 34cm x W:9cm x D: 9cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Phoebe Forget-Me-Not Cup Bird Feeder
Regular price £12.99/
Tax included.
Create a little magic with this Gorgeous and quirky Fairy Cup Bird Feeder!
Made from metal and beautifully hand painted, you can create a fabulous Fairy setting in any garden or room. Perfect for the Fairy Collector!
The cup is painted in white and finished with the fairy's chosen colour with the fairy holding onto the cup. The chain means you can hang the feeder from a tree, branch or bracket.
Dimensions:
H: 46cm W: 18cm D: 12cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Penelope the Garden Pixie and her Magical Turtle
Regular price £14.99/
Tax included.
Pixies love unconventional transport when they have somewhere to go,
here are our special garden friends our pixies like to know.
Penelope works very hard to make the gardens grow,
Whilst riding her turtle she goes from row to row,
To give the each flower the water that they need.
The flowers love Penelope, very much indeed.
Meet Penelope, our Pixie garden helper with her magical Turtle.
Made from metal with authentic detailing, hand painted and finished, Pippa and her Turtle keep a watchful eye over your garden.
Look out for Penelope's friends with their animal helpers. Can you spot them all?
Left outside she will weather with time which only adds to her character.
Please see our matching Pixie items in store!
Size: H: 15cm W: 10cm D: 16cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Fairy Window - Rose
Regular price £7.99/
Tax included.
Some fairies live in hollow trees, but each one has a door,
with designs and decorations like you've never seen before.
See the flowers and heart shaped windows, perhaps a dragonfly or bee,
but what goes on behind the doors is very hard to see.
Please see our matching Fairy items in store!
Size: H: 13cm W: 14cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Fairy Window - Poppy
Regular price £7.99/
Tax included.
Some fairies live in hollow trees, but each one has a door,
with designs and decorations like you've never seen before.
See the flowers and heart shaped windows, perhaps a dragonfly or bee,
but what goes on behind the doors is very hard to see.
Please see our matching Fairy items in store!
Size: H: 14cm W: 10cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Fairy Door - Poppy
Regular price £9.99/
Tax included.
Some fairies live in hollow trees, but each one has a door,
with designs and decorations like you've never seen before.
See the flowers and heart shaped windows, perhaps a dragonfly or bee,
but what goes on behind the doors is very hard to see.
Please see our matching Fairy items in store!
Size: H: 18cm W: 17cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lily the Lily Fairy - Small (25cm)
Regular price £19.99/
Tax included.
Lily loves bright exotic colours and is fond of fashion too.
Dressing up as her favourite flower is what she loves to do.
With lovely shapely purple petals, she feels like a movie star,
Each day as a fairy that loves lilies are her happiest by far.
Meet Lily, our Lily Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Magical Fairy House
Regular price £32.99/
Tax included.
This magical primrose yellow house is a fairy palace for sure.
With a pretty pointed pink roof and a huge white fairy door.
A garden with red toadstools and lots of pretty flowers too,
and upstairs windows with open shutters to enjoy the view!
Create a little magic with this gorgeous and quirky Magical Fairy House ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden. For indoor use too!
Left outside it will weather with time which only adds to its character.
Measurements
H: 42cm x W: 21cm x D: 16cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Enchanted Fairy House
Regular price £32.99/
Tax included.
Create a little magic with this gorgeous and quirky Enchanted Fairy House ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden. For indoor use too!
Left outside it will weather with time which only adds to its character.
Measurements
H: 42cm x W: 21cm x D: 16cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Magical Pixie Set - 3 helpers
Regular price £17.97 Sale price £13.99 Save 22%/
Tax included.
Meet our 3 Fabulous Pixie Garden Helpers... Our adorable Pixies are made from metal, hand painted and are finished in vibrant colours.
The names / sizes are below.
Pete The Pixie Helper - H13 x W8 x D6cm
Pedro The Pixie Helper - H13 x W7 x D5cm
Penelope The Pixie Helper - H13 x W8 x D6cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Maya the Forget-Me-Not Fairy - Mini
Regular price £5.99/
Tax included.
MAYA is a Forget-me-not fan who loves to dress in pink.
Forget-me-not flowers are special she tells you with a wink!
Her lovely dress is made of a cluster of tiny pretty flowers.
Without her fairy magic to make it would take hours!
Meet Maya - our pink Forget-Me-Not Fairy. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Maya is the newest of our Fairies that Love Flowers - she brings the total to fifteen.
Can you name them all?
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 11cm W: 7cm D: 6cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Honey the Sunflower Fairy Set - The Biggest Sunflower Ever Book and Small Fairy
Regular price £22.99/
Tax included.
The World of Make Believe is a place where imagination knows no bounds.
In the Fairy Kingdom you may find delicate, dainty fairies, each with their own name and even a passport too! These fairies all like to dress up to match their favourite flower! And every one has an interesting story to tell! The stories are written in inspirational verse by our children’s author, Michael Walter, and beautifully illustrated by Millie Bicknelle. Children can enjoy this charming series of fairy stories and learn about flowers too!
The Biggest Sunflower Ever:
This is a special story about how Honey, the sunflower fairy grew the Biggest Sunflower Ever and learned about pollination. She found a wild flower meadow at the end of the castle garden and with a little fairy magic and the help of a team of very hard working birds and fairies, planted seeds to grow a massive field of sunflowers. BEE POWER pollinated the flowers! Sunflowers are such fun to grow and the seeds make very healthy food for people and wildlife.
This is just the start of an exciting series of stories not only about fairies that love flowers but also the inside stories from the World of Make Believe. The secret map, in each book, guides you to Pixie World; Elf Wonderland and the Enchanted Kingdom. Join us on this magical journey!
Honey the Sunflower Fairy - Small
Meet Honey, our Sunflower Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Poppy the Poppy Fairy Small Set - A Remembrance Story Book and Small Fairy
Regular price £22.99/
Tax included.
The World of Make Believe is a place where imagination knows no bounds.
In the Fairy Kingdom you may find delicate, dainty fairies, each with their own name and even a passport too! These fairies all like to dress up to match their favourite flower! And every one has an interesting story to tell! The stories are written in inspirational verse by our children’s author, Michael Walter, and beautifully illustrated by Millie Bicknelle. Children can enjoy this charming series of fairy stories and learn about flowers too!
A Remembrance Story:
In this story we meet Poppy our poppy fairy. Poppy is very good at remembering things and helping people to remember things too! She visited the battlefield more than 100 years ago after almost the whole world had been at war and, with her fairy magic, thousands of poppies suddenly grew, one for each of the soldiers that had died. The poppy flower has become the symbol of remembrance and Poppy is very proud of that! This story explains the purpose of Remembrance Day and celebrates hope for the living. It also shows how easily children can grow poppies and make Poppy their fairy that loves poppies friend!
This is just the start of an exciting series of stories not only about fairies that love flowers but also the inside stories from the World of Make Believe. The secret map, in each book, guides you to Pixie World; Elf Wonderland and the Enchanted Kingdom. Join us on this magical journey!
Poppy The Poppy Fairy - Small
Meet Poppy, our Poppy Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Rosie the Rose Fairy Set - The Princess Makes Perfume Book and Small Fairy
Regular price £22.99/
Tax included.
The World of Make Believe is a place where imagination knows no bounds.
In the Fairy Kingdom you may find delicate, dainty fairies, each with their own name and even a passport too! These fairies all like to dress up to match their favourite flower! And every one has an interesting story to tell! The stories are written in inspirational verse by our children’s author, Michael Walter, and beautifully illustrated by Millie Bicknelle. Children can enjoy this charming series of fairy stories and learn about flowers too!
The Princess Makes Perfume:
This is a very exiting 32-page story about Rosie, the fairy that loves roses and Princess Bella Marina who lives in a beautiful palace and loves to pend time in the palace garden. One day after several days of rain, a tiny rosebud turns into the most beautiful red rose with an incredible perfume. The princess and Rosie travel together to Paris to meet a world famous perfume expert and together they discover the finest perfume ever made!
This is just the start of an exciting series of stories not only about fairies that love flowers but also the inside stories from the World of Make Believe. The secret map, in each book, guides you to Pixie World; Elf Wonderland and the Enchanted Kingdom. Join us on this magical journey!
Rosie the Rose Fairy - Small
Meet Rosie - our Rose Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift! She has many sisters too and they look fabulous together!
Left outside she will weather with time which only adds to her character.
Measurements: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Phoebe the Forget-Me-Not Fairy - Small
Regular price £19.99/
Tax included.
Meet Phoebe, our Forget-Me-Not Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Honey the Sunflower Fairy - Small
Regular price £19.99/
Tax included.
Meet Honey, our Sunflower Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Poppy the Poppy Fairy - Small
Regular price £19.99/
Tax included.
Meet Poppy, our Poppy Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Rosie the Rose Fairy - Small
Regular price £19.99/
Tax included.
Meet Rosie , our Rose Fairy in a new size. Made from metal with authentic detailing and hand painted, she would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Fairy items in store!
Size:: H: 25cm W: 18cm D: 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.