In Pixie World, see the pixies in the garden and a pixie band at night, meet their friends that provide transportation, which is such a funny sight.
They build houses into tree stumps with doors and windows too, to have fun they play of springers, something pixies love to do!
Pixie Pete Musician
Regular price £5.99/
Tax included.
Pixie Pete rakes leaves in the garden and knows a magic trick or two!
When the Pixie Band needed a piano, he knew just what to do.
He watched an Accordion player and learned how it was done.
When it came time for folk songs and dancing, Pete joined in the fun.
The Pixies have formed a band!
Pete has put down the rake he usually holds and has picked up an accordion, to play and sing with his pixie friends.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside he will weather with time which only adds to his character.
Please see our matching Pixie items in store!
Size:: H: 12cm W: 7cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pip Musician
Regular price £5.99/
Tax included.
Pixie Pip makes houses out of toadstools every working day.
As a member of the Pixie Band, the Guitar is his favourite instrument to play.
He taps his feet, and can strum and pick and pluck the strings.
As a singer, he can also accompany himself when he sings.
The Pixies have formed a band!
Pip has put down the toadstool he usually holds and has picked up a guitar, to play and sing with his pixie friends.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside he will weather with time which only adds to his character.
Please see our matching Pixie items in store!
Size:: H: 12cm W: 7cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Petal Musician
Regular price £5.99/
Tax included.
Petal got her name because she's the expert at planting flowers.
In the Pixie Band, she plays the triangle and practices for hours.
People might think percussion is easy, to make a sound just like a bell,
But striking the note at the right time is vital and Petal does it so well.
The Pixies have formed a band!
Petal has put down the flower she usually holds and has picked up a triangle, to play percussion with her pixie friends.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Pixie items in store!
Size:: H: 12cm W: 7cm D: 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Penelope the Garden Pixie and her Magical Turtle
Regular price £14.99/
Tax included.
Pixies love unconventional transport when they have somewhere to go,
here are our special garden friends our pixies like to know.
Penelope works very hard to make the gardens grow,
Whilst riding her turtle she goes from row to row,
To give the each flower the water that they need.
The flowers love Penelope, very much indeed.
Meet Penelope, our Pixie garden helper with her magical Turtle.
Made from metal with authentic detailing, hand painted and finished, Pippa and her Turtle keep a watchful eye over your garden.
Look out for Penelope's friends with their animal helpers. Can you spot them all?
Left outside she will weather with time which only adds to her character.
Please see our matching Pixie items in store!
Size: H: 15cm W: 10cm D: 16cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Magical Pixie Set - 3 helpers
Regular price £17.97 Sale price £13.99 Save 22%/
Tax included.
Meet our 3 Fabulous Pixie Garden Helpers... Our adorable Pixies are made from metal, hand painted and are finished in vibrant colours.
The names / sizes are below.
Pete The Pixie Helper - H13 x W8 x D6cm
Pedro The Pixie Helper - H13 x W7 x D5cm
Penelope The Pixie Helper - H13 x W8 x D6cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Oak Lodge Cottage
Regular price £34.99/
Tax included.
Create a little magic with this gorgeous and quirky Pixie Oak Lodge Cottage ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden. For indoor use too.
Left outside it will weather with time which only adds to its character.
Measurements
H 29cm x W 20cm x D 17cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pete the Garden Helper
Regular price £5.99/
Tax included.
Pete is a clever Pixie: he likes to take a break
when the work is done, after he cleared up with his rake.
While other Pixies work, he watches what they do.
He may get up to mischief and play a trick on you!
Meet Pete, our Pixie Garden Helper who loves to rake up leaves and get up to mischief.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside he will weather with time which only adds to his character.
Please see our matching Pixie items in store!
Size:: H: 13cm W: 9cm D: 6cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Penelope the Garden Helper
Regular price £5.99/
Tax included.
Penelope works very hard to make the garden grow!
With her blue watering can, she goes from row to row,
to give each plant and flower the water that the need.
The plants love Penelope very much indeed!
Meet Penelope - our Pixie Garden Helper.
Penelope works in the garden making sure no plant is thirsty.
Made from metal with authentic detailing, hand painted and would make a fabulous gift!
Left outside she will weather with time which only adds to her character.
Please see our matching Pixie items in store!
Size:: H: 13cm W: 9cm D: 6cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pedro the Garden Helper
Regular price £5.99/
Tax included.
Pedro is the hardest working pixie, as others stand around
With his magic pixie shovel he can dig the hardest ground.
He prepares the garden for the plants to live and grow,
When his work is done, the other pixies have lots of seeds to sow.
Meet Pedro .. our new Pixie helper. Made from metal with authentic detailing, hand painted and would make a fabulous gift! There are 5 siblings too and they look fabulous together!
Left outside he will weather with time which only adds to his character.
Please see our matching Pixie items in store!
Size:: H: 13cm W: 9cm D: 6cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pedro the Garden Pixie and his Magical Dragonfly
Regular price £14.99/
Tax included.
Pixies love unconventional transport when they have somewhere to go,
here are our special garden friends our pixies like to know.
Pedro is the hardest working pixie, digging up the ground.
He jumps on his dragonfly to fly and look around.
He soars over the gardens as flowers live and grow.
When his work is done, the pixies have lots of seeds to sow.
Meet Pedro, our Pixie garden helper with his magical Dragonfly.
Made from metal with authentic detailing, hand painted and finished, Pedro and his Dragonfly keep a watchful eye over your garden.
Look out for Pedro's friends with their animal helpers. Can you spot them all?
Left outside he will weather with time which only adds to her character.
Please see our matching Pixie items in store!
Size:: H: 10cm W: 25cm D: 20cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pippa the Garden Pixie and her Magical Butterfly
Regular price £14.99/
Tax included.
Pixies love unconventional transport when they have somewhere to go,
here are our special garden friends our pixies like to know.
Pippa is a pretty pixie with an insect catching net,
she flies so high to catch all she can get.
She is very clever with the tricks she can play,
her butterfly is so fast that she could easily get away!!
Meet Pippa, our Pixie garden helper with her magical Butterfly.
Made from metal with authentic detailing, hand painted and finished, Pippa and her butterfly keep a watchful eye over your garden.
Look out for Pippa's friends with their animal helpers. Can you spot them all?
Left outside she will weather with time which only adds to her character.
Please see our matching Pixie items in store!
Size: H: 15cm W: 25cm D: 15cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pippa Toadstool Stake
Regular price £11.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie Toadstool Stake for your garden. Made from metal and beautifully hand painted, you can put them in a raised bed, plant pot or lawn to create a touch of Magic!
Measurements
H36 x W10 x D10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Penelope Toadstool Stake
Regular price £11.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie Toadstool Stake for your garden. Made from metal and beautifully hand painted, you can put them in a raised bed, plant pot or lawn to create a touch of Magic!
Measurements
H36 x W10 x D10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Petal Toadstool Stake
Regular price £11.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie Toadstool Stake for your garden. Made from metal and beautifully hand painted, you can put them in a raised bed, plant pot or lawn to create a touch of Magic!
Measurements
H36 x W10 x D10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pedro Toadstool Stake
Regular price £11.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie Toadstool Stake for your garden. Made from metal and beautifully hand painted, you can put them in a raised bed, plant pot or lawn to create a touch of Magic!
Measurements
H36 x W10 x D10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pip Toadstool Stake
Regular price £11.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie Toadstool Stake for your garden. Made from metal and beautifully hand painted, you can put them in a raised bed, plant pot or lawn to create a touch of Magic!
Measurements
H36 x W10 x D10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pete Toadstool Stake
Regular price £11.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie Toadstool Stake for your garden. Made from metal and beautifully hand painted, you can put them in a raised bed, plant pot or lawn to create a touch of Magic!
Measurements
H36 x W10 x D10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Penelope Springer
Regular price £7.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie springer!
Made from metal and beautifully hand painted, you can create a fabulous Fairy/Pixie setting in any room or garden. Perfect for any Fairy/Pixie Collector!
The spring means you can hang the fairy from a tree, branch or bracket.
Perfect for indoors too!
Measurements
H: 30cm W: 10cm D: 8cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Petal Springer
Regular price £7.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie springer!
Made from metal and beautifully hand painted, you can create a fabulous Fairy/Pixie setting in any room or garden. Perfect for any Fairy/Pixie Collector!
The spring means you can hang the fairy from a tree, branch or bracket.
Perfect for indoors too!
Measurements
H: 30cm W: 10cm D: 8cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pedro Springer
Regular price £7.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie springer!
Made from metal and beautifully hand painted, you can create a fabulous Fairy/Pixie setting in any room or garden. Perfect for any Fairy/Pixie Collector!
The spring means you can hang the fairy from a tree, branch or bracket.
Perfect for indoors too!
Measurements
H: 30cm W: 10cm D: 8cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pip Springer
Regular price £7.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie springer!
Made from metal and beautifully hand painted, you can create a fabulous Fairy/Pixie setting in any room or garden. Perfect for any Fairy/Pixie Collector!
The spring means you can hang the fairy from a tree, branch or bracket.
Perfect for indoors too!
Measurements
H: 30cm W: 10cm D: 8cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Pete Springer
Regular price £7.99/
Tax included.
Create a little magic with this Gorgeous and quirky Pixie springer!
Made from metal and beautifully hand painted, you can create a fabulous Fairy/Pixie setting in any room or garden. Perfect for any Fairy/Pixie Collector!
The spring means you can hang the fairy from a tree, branch or bracket.
Perfect for indoors too!
Measurements
H: 30cm W: 10cm D: 8cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Window - Pink Polka-dot Curtains
Regular price £7.99/
Tax included.
Gorgeous and quirky Pixie Window ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden.
For indoor use too.
Measurements
H: 15.5 x W: 11 x D: 3cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Window - Blue Wooden Shutters
Regular price £7.99/
Tax included.
Gorgeous and quirky Pixie Window ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden.
For indoor use too.
Measurements
H: 13.5 x W: 13.5 x D: 3cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Window - Red Half Round Shutter
Regular price £7.99/
Tax included.
Gorgeous and quirky Pixie Window ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden.
For indoor use too.
Measurements
H: 15 x W: 13.5 x D: 3cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Pixie Door - Red Door With Crisscross
Regular price £9.99/
Tax included.
Gorgeous and quirky Pixie Door ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden.
For indoor use too.
Measurements
H: 18 x W: 14 x D: 3cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Magical Pixie Set - Pixie Oak Lodge, Door, Window & 3 Helpers
Regular price £70.94 Sale price £49.99 Save 30%/
Tax included.
Create a little magic with this gorgeous and quirky Pixie Oak Lodge Cottage ornament for your garden, this is made from metal and beautifully hand painted, a gorgeous addition to any garden. For indoor use too.
Left outside it will weather with time which only adds to its character.
Measurements
H 29cm x W 20cm x D 17cm
Meet our 3 Fabulous Pixie Garden Helpers ... Our adorable Pixies are made from metal, hand painted and are finished in vibrant colours.
The names / sizes are below.
Pete The Pixie Helper - H13 x W8 x D6cm
Pip The Pixie Helper - H13 x W7 x D6cm
Penelope The Pixie Helper - H13 x W8 x D6cm
Pixie Door - H18 x W15 x D3cm
Pixie Window - H15 x W12.5 x D3cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.