The best toys for every woof. Large, small, strong, young or somewhat older.
Dog toys are of course fun, but did you know that they promote healthy exercise, provide a mental challenge and also strengthen the bond between you and your faithful companion.
Bordy Ball with LED, blue - 7.5cm
Regular price £5.99/
Tax included.
Let your dog have a blast with our 7.5cm Ball+LED! This eye-catching ball lights up in the dark and flashes cheerfully. Guaranteed hours of playtime for your loyal four-legged friend!
- Material: Durable thermoplastic rubber/TPR
- Gives light thanks to 3 LR41 batteries (not replaceable)
- Lights up when your dog plays with it
- With squeaker for extra fun
-
Stays afloat on the water and is therefore great for water games with your dog.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Bordy Frisbee with LED, blue - 20.3cm
Regular price £8.99/
Tax included.
Our 20.5cm LED-light frisbee is perfect for day and night play! Throw it and watch the lights illuminate. It's durable and floats in water.
- Material: Durable thermoplastic rubber/TPR
- Gives light thanks to 3 LR41 batteries (not replaceable)
- Lights up when your dog plays with it
-
Stays afloat on the water and is therefore great for water games with your dog.
Size: 20.3cm x 20.3cm x 2.5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
TPR Sporty footbal with rope, lime green
Regular price £19.99/
Tax included.
Let your dog stay active with the Sporty Football! Perfect for fetch games and playing together. But also ideal for solo playtime. The sturdy material is resistant to chewing and scratching. Fun guaranteed!
- Material: Thermoplastic rubber/TPR
- With squeaker for extra fun
-
With handle to encourage play.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Livia Foam Ring - 25cm
Regular price £11.99/
Tax included.
The Livia Foam Ring is the ultimate must-have for any dog who loves to play! Whether you're playing together or your pup is going solo, this ring guarantees hours of fun. And with its eye-catching pink colour, you'll never lose sight of it. Discover it now!
- Material: Thermoplastic rubber/TPR foam
- With raspberry or mint scent.
Size: 25cm x 25cm x 3cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Zuki Ball and suction cup with rope - 38cm
Regular price £9.99/
Tax included.
The HS TPR ZUKI Suction Cup Handle is perfect for playful dogs! Made from durable rubber and equipped with a handy suction cup and handle. Ideal for attaching and encouraging play.
- Material: Durable, sturdy rubber
- With suction cup to attach
- With handle to encourage play.
Size: 38cm x 15cm x 10cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Vokas Tug rope dummy, red - 47cm
Regular price £9.99/
Tax included.
Looking for a fun dog toy to play with together? Look no further than Vokas tug toy! Perfect for fetching or tug-of-war games to strengthen the bond with your furry friend. The sturdy rope is durable and the handle adds an extra challenge. Who's the strongest?
- Material: Polyester
- With handle to encourage play
- Stays afloat on the water and is therefore great for water games with your dog.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
DT Sneaky snake
Regular price £6.99/
Tax included.
The Sneaky Snake is the perfect toy for your furry friend! Made from soft TPR material, it can be filled with spreadable snacks for extra fun. Let your dog use their sniffing skills to find the treats and keep themselves entertained in a fun way!
- Material: Thermoplastic rubber/TPR
- Can be filled with snakes
-
With squeaker for extra fun.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Bordy Spike Ball with LED, blue - 12cm
Regular price £8.99/
Tax included.
The 12cm TPR Spike Ball + LED is the perfect toy for your loyal four-legged friend! With its small spikes and cool LED lights inside, this ball will definitely provide hours of playtime fun. Just be careful, because your dog won't be able to get enough of it!
- Material: Durable thermoplastic rubber/TPR
- Gives light thanks to 3 LR41 batteries (not replaceable)
- Lights up when your dog plays with it
- With squeaker for extra fun
-
Stays afloat on the water and is therefore great for water games with your dog.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Bordy Stick with LED, blue - 18cm
Regular price £7.99/
Tax included.
This toy is perfect for playing with your dog! It has an LED light and makes a squeaking sound when your dog bites into it. Ideal for evening walks, as the LED lighting turns on upon impact. The ridges on the 18cm stick also provide a teeth-cleaning effect.
- Material: Durable thermoplastic rubber/TPR
- Gives light thanks to 3 LR41 batteries (not replaceable)
- Lights up when your dog plays with it
- With squeaker for extra fun
-
Stays afloat on the water and is therefore great for water games with your dog.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Wobbe Pig, multiple colours - 11cm
Regular price £3.49/
Tax included.
Introducing your dog's new buddy: this super cute latex dog toy! It's delightfully soft to the touch and has a cheerful appearance. Perfect for the dog bed. Treat your pup and challenge them with some toys. Mix it up regularly for added excitement. Comes in a random colour.
- Material: Latex with filling: Polyester fibres
-
With squeaker for extra fun.
Size: 11cm x 6.5cm x 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Smash Tennis ball, yellow - 8cm
Regular price £2.49/
Tax included.
This yellow Smash Tennis Ball is perfect for your dog! Made of rubber and without any glass fibers, so it's safe to play with. Let your furry friend have a good romp and enjoy this dog-friendly toy!
- Material: Rubber
-
Dog suitable design without glass fibres.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Spector Shooter with ball, blue/yellow
Regular price £7.99/
Tax included.
Come and play with your dog using our dog toys! Our rope ball is perfect for games of fetch and easy to throw. Plus, your dog can easily carry the ball with the rope. Choose from various colours and styles.
- Material: Polyester
- Bounces for extra fun
-
Silent.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
DT Match tennis ball with rope, yellow
Regular price £11.99/
Tax included.
Come and play with your dog using our dog toys! Our rope ball is perfect for games of fetch and easy to throw. Plus, your dog can easily carry the ball with the rope. Choose from various colours and styles.
- Material: Polyester
- Bounces for extra fun
-
Silent.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
DT Smash tennis ball mix, yellow, green and orange - 6.5cm, 3PCS
Regular price £4.49/
Tax included.
This 6.5cm tennis ball for your loyal four-legged friend is made of super strong material. It's no wonder it's a classic among dog toys! Your dog will love it and your bond will only grow stronger as you play together.
- Material: Rubber
-
With squeaker for extra fun.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Figure of 8 shape tug rope, camouflage - 38cm
Regular price £7.99/
Tax included.
With the tug toy camouflage, your dog can have hours of fun! Made from durable cotton and equipped with handles to encourage play. Perfect for active dogs!
- Material: Cotton
-
With handle to encourage play.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Cord ring, camouflage - 27cm
Regular price £6.99/
Tax included.
This cool camouflage rope is perfect for your tough dog! Made from sturdy cotton and with a handle to encourage play. Let the adventure begin!
- Material: Cotton
-
With handle to encourage play.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Ring card with ball, camouflage - 27cm
Regular price £11.99/
Tax included.
This nifty rope with tennis ball is just the ticket for your adventurous four-legged friend! Made from sturdy cotton and sporting a camouflage print, this toy guarantees hours of playtime fun. Let the games commence!
-
Material: Cotton.
Diameter: 27cm, Ball 9.5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Tug rope with 3 knots, camouflage - 45cm
Regular price £8.99/
Tax included.
This cool tug rope with 3 knots in camouflage print is perfect for your dog! Made from sturdy cotton and with a handle to make playtime extra fun. Let the tug-of-war game begin!
- Material: Cotton
-
With handle to encourage play.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Cord ball with 2 knots, camouflage - 65cm
Regular price £19.99/
Tax included.
This rope knot ball with 2 buttons is the perfect toy for your dog! Made from sturdy cotton and with a cool camouflage print. Let the playtime begin!
-
Material: Cotton.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Knotted ball tug rope, camouflage - 28cm
Regular price £6.99/
Tax included.
This rope knot ball in camouflage print is the perfect toy for your dog! Made from durable cotton and with a handle to encourage play. Let the tug-of-war begin!
- Material: Cotton
-
With handle to encourage play.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Knotted ball tug rope, camouflage
Regular price £3.49/
Tax included.
This knot ball tug toy in camouflage print is the perfect toy for your dog! Made from durable cotton and with a handle to encourage play. Let your dog enjoy hours of fun!
- Material: Cotton
-
With handle to encourage play.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Cord with 3 knots , camouflage - 70cm
Regular price £19.99/
Tax included.
This nifty three-knot play rope is just the ticket for your pooch! Crafted from sturdy cotton and boasting a camouflage print, this toy guarantees hours of fun and games.
- Material: Cotton
-
Tug toy.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Joe Cord with 2 knots, camouflage
Regular price £4.99/
Tax included.
This nifty play rope with 2 knots is just the ticket for your dog! Made from sturdy cotton and sporting a camouflage print, this toy guarantees hours of playtime fun.
- Material: Cotton
-
Tug toy.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Movas Woven stick with tennis ball, red/black
Regular price £7.99/
Tax included.
Your furry friend deserves the best, and that's exactly what this woven fabric dog bed provides. Comfortable, durable, and stylish - perfect for naps and lounging! 🐾🐶 #spoilyourdog
- Woven polyester
-
Play, tug toy.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Rekty Dummy and bungee, red/black - 47cm
Regular price £8.99/
Tax included.
This dog toy, made from fire hose material, is perfect for playing fetch with your dog! The simple design and elastic handle make playing easy and enjoyable. Plus, the hose floats on water, making it ideal for water games. And let's not forget, the material is durable and long-lasting.
- Fire hose material with filling: Polycotton
- Simple design for retrieval training
- Stays afloat on the water and is therefore great for water games with your dog
- With elastic handle to encourage play
-
Durable.
Size: 47cm x 8.5cm x 5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Strekta TPR stick and bungee, red/black - 50.5cm
Regular price £10.99/
Tax included.
Make playing with your dog even more enjoyable with this floating water toy! Made from thermoplastic rubber and featuring an elastic handle to encourage play. Perfect for water fun!
- Material: Thermoplastic rubber/TPR
- Stays afloat on the water and is therefore great for water games with your dog
-
With elastic handle to encourage play.
Size: 50.5cm x 9.3cm x 6cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Strekta TPR stick and bungee, red/black - 55cm
Regular price £10.99/
Tax included.
Make playing with your dog even more enjoyable with this floating water toy! Made from thermoplastic rubber and featuring an elastic handle to encourage play. Perfect for water fun!
- Material: Thermoplastic rubber/TPR
- Stays afloat on the water and is therefore great for water games with your dog
-
With elastic handle to encourage play.
Size: 55cm x 4.5cm x 4.5cm
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Vokas Tug rope with ball, red/black - 49cm
Regular price £9.99/
Tax included.
Make playing with your dog even more enjoyable with this floating water toy! Made from thermoplastic rubber and featuring an elastic handle to encourage play. Perfect for water fun!
- Material: Thermoplastic rubber/TPR
- Stays afloat on the water and is therefore great for water games with your dog
-
With elastic handle to encourage play.
Excluding Pre-Orders, all orders are shipped within 3 business days. We send all of our parcels using DPD who will provide updates via email or text with an hourly window so you can never miss a delivery.
Pre-Orders
Estimated shipping dates are provided for Pre-Orders. We will do our best to ship your pre-order before or on the estimated ship date, but please be aware the actual ship may be different due to production or shipping delays.
Order Tracking
Once your order starts fulfilment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you.
Shipping Rates
Next Working Day Delivery (order by 1pm) - £3.95
Free Express Next Working Day Delivery (order by 1pm) - Free on orders over £30
Northern Ireland Standard Delivery (order by 1pm) - £9.95
Free Express Delivery (order by 1pm) - Free on orders over £50
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@fountasia.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nkkz.co.uk for return details.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us service@fountasia.com for details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.